Reoccurring subscriptions can be a sneaky monetizing approach for companies to continue siphoning your money when you no longer need the service. You most likely signed up for it but in reality you no longer use the subscription or you can get by with a lower level package.
These types of subscriptions are popular since people often forget to cancel before the next charge. Then it becomes a battle to get a refund. Or it’s too much of a hassle and cancelling gets put off yet again…then another charge occurs until your boiling point is reached.
Threaten to cancel
SiriusXM® usually offers attractive retention options for longer term loyal customers that are looking to cancel. Of course they don’t make cancelling easy. You need to speak to someone via the Chat Room (after you login) or over the phone…both of which can have lengthy wait times. If you want to reduce your monthly fees and still hang on to some or all of the features, contact them and request to cancel and see what they offer you. Just be prepared to cancel with no offer as the worst case scenario….but this isn’t likely.
SiriusXM® also has an option that allows you to suspend your account and save some money. This link contains the following bullet points:
- You can temporarily suspend your subscription one time in any calendar year for a duration of up to six months.
- A suspended subscription will be automatically reactivated on either the date requested or the six-month anniversary of the suspension request; whichever date is earlier. If you requested a service suspension while in a promotional period, this suspension will not change the end date of your promotional period.
- Suspensions cannot be done online. You will need to call 1 (866) 635-5027.